FAQs
HOW TO CHOOSE A PROJECTOR
In order to choose the necessary projector model, two factors must be taken into account:
- the distance from the Gobo projector to the surface where the image will be directed. The greater the distance, the more powerful the Gobo projector is needed;
- the illumination of the place where the projection will be directed.
The darker the place, the brighter the image will be.
One Gobo projectors differ in power from 50 to 100 W.
WHY DO YOU NEED A GOBO LENS?
A gobo slide (lens) is a 2 mm thick thermal glass on which a pattern is applied with a special laser. In full-color slides - by the thermal printing method.
DO I NEED A PERMIT TO INSTALL A GOBO PROJECTOR?
The main conclusion:- If the projection is on the asphalt (near the store, for example) or on the wall of your own house or a rented one, then NO , you do not need a permit.- If the projection is on the wall of a communal building or another owner, then YES , you need permission from the owner of the building or from the advertising department of your city.
WHEN CAN I EXPECT MY ORDER?
We deliver all orders within 9-14 business days. Orders placed on weekends or holidays will be processed on the next business day. Please keep in mind we produce your order after payment, we do not simply grab your order from a warehouse. Please understand before you make a purchase with us, that these orders are custom BUILT TO ORDER. Processing/production time is about 1-3 days. Shipping & delivery time is approximately 9- 14 days depending on location. Please email us if you have any questions. contact@onegobo.com
CAN YOU GIVE ME A STATUS UPDATE ON MY ORDER?
Please refer to our main menu and go to "Track My Order"
I HAVE NOT RECEIVED AN ORDER CONFIRMATION...
Please check your spam folder. If you can't find the confirmation in your inbox or your spam folder, it is likely you have made a typing error in your email address. The order confirmation is automatically mailed to you within a few minutes from completing your order. If you still cant find your order confirmation after making a purchase, please email us at contact@onegobo.com and we will be glad to assist you!
WHY DOES THE DISCOUNT CODE NOT WORK?
Be sure to copy the exact discount code and take into account possible capital letters. Please note that some discount codes do have expiration dates. If you think there is an error with your promotion code, send us an email!
IS IT POSSIBLE TO SEE THE PRODUCTS BEFORE I BUY THEM?
We sell all our items online and do not have an actual retail store that you can visit. Feel free to email us for additional photos or questions. We can usually get back to you within the same day.